Follow these steps to use the nation’s largest truck stop scanning platform.
Your Company has contracted with Transflo Express® to get your documents in easier and with more certainty than in the past. With this new service, you will be able to get your trip information to us in a matter of minutes instead of days.
Here are the simple procedures that need to be followed in order for you to get paid promptly. Please read all of the directions and make sure you understand what you are supposed to do. If you have any questions, do not hesitate to ask your fleet manager. The document shown below is a sample of what your Trip Sheet may look like. Make sure you request an actual Trip Sheet from your fleet’s contact.
The documents can be scanned at any PILOT, LOVE’S, Bosselman’s, Town Pump, and 20+ independent locations. As truck stops are added to the network, they will be shown on HERE.
NO. The attendant has been trained to do it for you. All you have to do is present the documents in the correct order, facing the right direction, unfolded, and without staples or paper clips.
As quickly as you can after you deliver. Note that dispatch requirements may affect when you can.
Most scanners will accept documents up to 10 x 14. If the trip has documents larger that 10 x 14, call your driver manager for instructions.
Toll tickets are small, and not always clearly readable. Be sure to write your order number on the ticket. Do not write over any information on the ticket. Keep the receipt in case you are asked for the original. Billing documents will be addressed on an as-needed basis.
Only if the barcode does not identify the correct carrier. As long as the TRANSFLO Express® Trip Sheet is scanned first, the bar code on the trip sheet will route the documents back to us.
No money will be requested of you at the truck stop. TRANSFLO Express® bills us directly.
You will get a receipt that will look like the example below. Be sure to keep the receipt with the original paperwork. This receipt is also a tracking number. As long as you have that receipt, the images can be tracked if, for some reason, there is a question that needs to be answered. Keep this receipt with your paperwork.
You can view your images for 14 days on the Internet by logging on HERE. Once there, click on the link at the top that says “View Documents”. You simply type the confirmation number into the boxes provided and press enter. When the screen appears with the confirmation number, you should see “DELIVERED” beside it. This means it has been delivered to the image system at the corporate office. You may also view the documents from this screen.
If you have any problems that cannot be resolved at the truck stop, call your driver manager. Be sure and have as much information as possible, including the store location, name of cashier, and the date and time to help get the problem resolved as quickly as possible. If you do scan something, the confirmation number is also helpful.
No, not at this time. If that changes, you will be notified.
Yes, tape small receipts to a regular sized sheet of paper using tape and paper provided at the truck stop. Do not tape different types of receipts to the same page. For example, do not tape a toll receipt and a weight ticket receipt to the same sheet of paper.
First, make sure that all pages are facing the same direction. Then make sure wide sheets like logs and fuel receipts are stacked as if you were reading them.