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Transflo

Transflo

A Comprehensive Fleet and Driver Technology Solution

  • Solutions
        • Intelligent AutomationTransflo Intelligent Automation leverages AI and machine learning to capture and process valuable, real-time freight data to automate every day tasks.
        • Fleet SolutionsTransflo offers the technology to manage loads, routes, documentation, and more from a mobile app and integrated trucking ecosystem.
        • Broker SolutionsExplore how freight brokers and 3PLs excel with Transflo automation.
        • IntegrationsBuilt-in integration with TMS providers and boasts plug and play engineering to support third-party apps and easily link with your existing enterprise systems.
        • Shipper SolutionsConnect with drivers, monitor loads, and reap the benefits of efficient electronic document management all in one integrated platform and mobile solution.
        • Driver SolutionsTechnology designed with the Professional Driver in mind. All of the tools to keep you safe and compliant from “Load to Last Mile.”
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    • Transflo Mobile+Tools for Driver & Fleets
    • T-Series ELDHOS Compliance & Telematics
    • Transflo UnitePaperless Load Management (eBOL/ePOD)
    • SynergizeIntelligent Backoffice Automation
    • VelocityFull Broker Suite with Digital Load Offers, Visibility & Document Management
    • Truckstop ScanningTruck Stop Scanning & Driver Services
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Virtual Administration

Virtual Administration
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Extend your IT Team without adding headcount

Sometimes all you need is a little extra IT help to support a few solutions and manage a couple of key activities. Rather than distracting your IT team or hiring additional support resources, we have a virtual administration service that addresses any ongoing management of your Transflo solutions. It’s a team of dedicated system engineers and support technicians, coupled with 24/7 system monitoring, who ensure that things run smoothly. Clients choose from three tiers of support that work best for them:

Dedicated experts offer additional support

These customizable support packages allow clients to select an option that works best for their in-house IT team. Our dedicated team of experts also provides support when you likely need it most – after hours, when you have employee turnover, or during holiday and vacation times. With quick response times and issue resolution, the virtual administration service offers the extra IT resources you need to run efficiently. Many of our clients have been able to reassign IT resources to other important projects because they adopted the service. CIOs love that! If you’d like to talk about the service, drop us a note.

Support Type Tier 1 Tier 2 Tier 3
Comprehensive software support 24/7/365 Monday – Friday
8am – 8pm EST
Preferred access to new software releases as they become available ● ●
Upgrades to all Transflo software products at no additional charge In-place
Monthly professional services time for small configuration changes, at no additional charge 8 hours 4 hours
Monitoring of all external, working, failed queues, file paths, and Transflo application/services ● ●
Fixed support cost, no incremental charges by incident ● ●
Holidays, after hours, and weekend support ● Additional charge
Your choice of weekly, bi-weekly, or monthly reviews of system health and issue resolution ●
Tuning of system monitor as configuration changes ● ● ●
Event reporting that provides resolution information to your help desk Real-time Real-time ●
Credit hours for web-based training: rendition print, workflow, gateway, or mobile Integration 16 credit hours 8 credit hours 15% discount
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FREE ELDQuick Compliance
Affordable pricing with available inventory. Get a FMCSA-certified Transflo ELD with no up front hardware costs and a lifetime upgrades/warranty on ELD equipment. (An activation fee may apply depending on fleet size)

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Transflo Mobile Manage your whole workday – anywhere, anytime! Weigh station bypass, truck navigation with live traffic, E-Logs, loads, documents, & more.

 

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Newsroom
Transflo Completes Electronic Logging Device Registration with FMCSA

 

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